All sales final. No refunds or exchanges. This event is 18+ with a $5 minor surcharge, collected at the door. Once you purchase, you will receive an order confirmation email from TicketWeb on behalf of HE^RD. Your e-ticket(s) will be attached to a "Your Tickets Have Arrived" email. Make sure to print them out and bring them to the event. IMPORTANT: If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you still do not see your order confirmation, click here to access the TicketWeb help center. If you are having any other technical ticketing-related issues with your order, click here to contact TicketWeb.