Public Onsale 5/31 11:59PM
Trip length:1 hr 45 min
Departure point: 99 Elizabeth Street Phillipsburg NJ 08865
How early should I arrive: Due to remote parking and the need to take shuttles we strongly suggest you are AT LEAST 40 minutes early. All trips sell out so we cannot seat you on a later train.
What happens on the train? The train is beautifully decorated and you will enjoy the story of the Polar Express read very audibly over our speaker system, all choreographed with the Polar Express music from the movie. Hot Chocolate and Cookies are served. Santa boards the train and visits the children along with his elves and each child receives a bell (first gift of Christmas) from Santa.
Can we take pictures with Santa? Yes you may on your own, or, make use of our professional photographers who make available (at a charge) beautiful color pictures of your family and Santa.
Are trips cancelled due to weather? No.
Peanuts: It must be assumed that the cookies have or have been made in a factory that contains nuts.
Hot chocolate: The hot chocolate we use is Swiss Miss. Please contact them with contents inquiries.
Groups: To sit together you must be EARLY, ALL TOGETHER, and IN THE FRONT OF THE LINE. Additionally, YOU MUST PURCHASE YOUR TICKETS TOGETHER AND BOARD TOGETHER TO SIT TOGETHER. Also, once you get to the station and get your tickets, make sure the group leader informs one of the station platform attendants that your group is here, and the number of people in your group, so we can help you all board and sit together.
Group discounts: There are no group discounts
How do we get our tickets? We DO NOT mail tickets. Please bring your emailed receipt to the ticket office the day of the trip to retrieve your tickets.
Baby Seats: these are NOT allowed on the train.
Lap Sitters: A lap sitter is under 2 years of age and MUST sit on your lap for the entire trip. Intended for infants ONLY. Only 1 lap sitter per adult ticket allowed.
Exchanges: Due to the fact that each trip sells out, we can exchange your tickets for another trip. Please make sure when you enter the dates and times that they are correct, and check with family BEFOREHAND to make sure there are no schedule conflicts. We also recommend having at least 2 dates/times ready in case your first choice is sold out.
Single level: Seats do not flip
Double Decker Downstairs: Please buy in pairs of 2
Double Decker Cars Upstairs: 1 by 1 facing and single seat in line with a view of downstairs. Visit 877trainride.com/polarexpress.htm for a detailed description.
*Santa does not go upstairs (he doesn't fit, too many cookies!). The Conductors do go upstairs to punch your tickets, and the elves hand out bells. Hot chocolate and cookies are handed up as well.While the entertainment takes place entirely downstairs, the upstairs seating gives a very nice overview without being in the middle of everything.