All sales are final and refunds are only allowed in limited circumstances of the cancellation of an event. Before purchasing tickets, carefully review your event dates, times, and locations. Refunds. If your event is cancelled and eligible for refund, we will issue a refund of the ticket price you paid. If a refund is issued, it will be processed to the original method of payment used at time of purchase. We cannot issue a refund to a different credit or debit card (this includes refund requests made through the self-service option). If your credit card or debit card number has changed, but is for the same account (e.g., a new card has been issued for the same account), the refund will be processed to that account.