All sales are final. There are no refunds unless the event is cancelled or postponed
Opening Acts are subject to change or cancelation at any time without notice. No refund will be owed if an Opening Act is changed or canceled.
Doors times subject to change
Tickets may not be resold or offered for resale. If we suspect tickets have been purchased for resale purposes only, we reserve the right to void or cancel the tickets without refund. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void.
VIP PURCHASERS
Package details subject to change without notice. All VIP packages are NON-TRANSFERABLE;
NO NAME CHANGES will be permitted under any circumstances; NO REFUNDS or
EXCHANGES; all sales are final. Please note this offer is not valid for tickets purchased via Fan
to Fan Resale. By participating in any event with Jake Minch you hereby agree that your name,
photographic and/or video image, and voice may be used in any media, whether now known or
hereafter invented, throughout the world for any purpose whatsoever. Non-ticket package
elements will be subject to the non-transferable restrictions listed above.
You will receive an email 2-3 days prior to the performance date with instructions on how to
redeem your VIP Experience. Additional communication regarding your purchase may be sent
via SMS text message to the phone number you provided during the purchase process. VIP
programming may take place up to 3-4 hours before show time. Check-in details will also be
posted HERE when confirmed.
Exclusive VIP merchandise items will be shipped directly to the address you provide with your
order or distributed on-site at the VIP event. If the merchandise is distributed on-site, we cannot
ship your items if you choose not to pick them up. Shipped merchandise is not guaranteed to
arrive before your show date. By purchasing a VIP package, you agree to share your
information with the VIP provider in order to receive communications regarding your VIP
experience and to receive VIP merchandise by mail. Any shipped merchandise not claimed
within 90 days is subject to availability.
RELEASE: You release, and agree to indemnify and hold harmless, Jake Minch, and its
respective members, officers, directors, employees and agents (the "Released Parties") from
and against all claims (known and unknown), liabilities, injuries, death, loss and/or damages of
any kind arising from your participation in the VIP Package and/or meet & greet, or the
acceptance, possession or use or misuse of the package or any related prizes. You assume all
risks associated with the VIP Package or use or misuse of any related prizes, and you agree
that the Released Parties will not be responsible or liable for any injury, harm, death, damages,
costs, or expenses.
If you have questions regarding your VIP package, please reach out to Please & Thank You’s
Customer Success team at help@please.co or text +1 (916) 655-9270.
If you have any questions regarding the ticket portion of your purchase or have not received
your confirmation email, please email vip.tickets@ticketmaster.com or call 877-4-VIPTKT (877-
484-7858). Please note this offer is not valid if this ticket was purchased via Fan-to-Fan Resale.
